Overview
Asaph sends notifications for messages, set lists, feedback requests, and training content. Control which notifications you receive and how often—turn each type on or off independently.
Accessing Notification Settings
From Profile Menu
Click your avatar or name in the top navigation
Select Notifications
Choose your notification preferences
Types of Notifications
Push notifications (mobile app)
Message notifications
Feedback notifications
Video training notifications
Push Notifications (Mobile App)
Enabling Mobile Alerts
Turn on push notifications in the Asaph app settings or your device's notification settings. You'll get instant alerts on your phone or tablet.
Managing Mobile Notifications
Control push notifications separately from email notifications. You might want immediate mobile alerts but daily email digests.
Sound and Vibration
Configure sound and vibration settings through your device's system settings for the Asaph app.
Message Notifications
When You Receive Messages
Get notified when someone sends you a message or replies to a conversation. Choose immediate alerts to respond quickly, or use daily digests to batch your messages.
Group Message Notifications
Control notifications for group conversations separately. You can mute busy group chats while still getting alerts for one-on-one messages.
Feedback Notifications
Feedback Reminders
Get notified when it's time to submit feedback after a service. Weekly reminders help you stay consistent with providing input.
Video Training Notifications
New Comment Alerts
Receive notifications when a team member comments on any training video chat.
When to Turn These Off
If you prefer to browse comments on your own schedule, turn these notifications off. You can always check the training library manually.
Muting Specific Notification Types
Turning Off What You Don't Need
Turn off notifications for features you don't use regularly. You can always check these sections manually when convenient.
Temporary Muting
Some notifications support temporary muting—like pausing feedback reminders when you're on vacation. Look for "snooze" or "mute" options.
Managing Notification Overload
Start With Fewer Notifications
Begin with minimal notifications enabled. Add more as you discover what you actually need.
Review and Adjust
If you feel overwhelmed by notifications, review your settings and turn off less critical alerts.
Common Questions
Will I miss important updates if I turn off notifications?
You can always check Asaph manually for updates. Notifications are for convenience, not necessity.
How do I stop all notifications?
Turn off all notification types in your settings. You'll still be able to use Asaph—you just won't get alerts.
Can I change notification settings from the mobile app?
Yes. Access notification settings from the app's settings menu, or use your device's system settings.
What if I'm not receiving notifications?
Check that notifications are enabled both in Asaph settings and in your device settings.
Next Steps
Managing Your Profile - Update your profile information
Article 9.6: Mobile Notifications - Configure push notifications on mobile
